AML M3000 Guia do Utilizador descarregar pdf (Página 35)

M5000 Portable Data Terminal American Microsystems, Ltd.

Troubleshooting Guide

Problem Solution

When the power button is

pressed, the M5000 PDT does not

turn on.

Check the batteries; make sure they are installed in the

correct position.

Check all cable connections, if applicable.

Keyboard locks-up Check Wedge Programmer settings.

Bar codes will not scan. Check the bar code setup to verify the bar code to be

scanned is enabled in the M5000 PDT or your program.

Losing data during serial

communications

Baud rate could be set too fast; adjust to a slower rate

or check protocol for correct setting.

Difficulty scanning bar codes

while using laser or CCD

Laser or CCD could be too close or too far away from

the bar code or the scanning angle is incorrect. Scan

within the guidelines specified for your type of

scanner.

The M5000 PDT turns off

automatically

To conserve battery power, the M5000 PDT has a time-

out feature with default 5-minutes. Power the M5000

PDT on and it resumes in the same menu you were in

before it timed-out.

When entering data to assign the

file or program a name, I cannot

enter special characters.

The file name and the program name are programmed

to accept only alphanumeric characters and not special

characters such as: , ?, #, etc.

The M5000 PDT beeps if I try to

enter more than 8 characters for a

filename.

When entering a file name, only eight characters are

accepted.

Why does the cursor blink with a

solid block and sometimes with

an underline?

When the cursor blinks with a solid block, alpha mode

is in use; when the cursor blinks with an underline,

standard mode is in use.

I keep getting a Keyboard Wedge

Error.

Keyboard Wedge is not connected correctly—check

your connections.

When I upgraded the flash

memory, all my data was lost.

When this option is selected, the M5000 PDT warns

you that you will lose all program and data files if you

proceed.

A modem adapter is connected

between the communications

interface cable and the modem

and I still cannot use my modem.

A 9 to 25 pin adapter may also be required to complete

the connection.

When I received a new clone file,

all my previous setup menu

selections disappeared.

The M5000 PDT erases all previous setup menu

selections, programs, lookup files and data files.

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